Standar Pelayanan Minimum 1 (Reposting)

pikir2

Posting ini merupakan posting ulang dari judul yang sama pada bulan September 2011 lalu.  Re-Posting terpaksa dilakukan karena situs ini telah dihack oleh orang yang tidak bertanggung jawab, (sedih mikirnya, salah kami apa?) sehingga bila anda mengarahkan atau mencoba mengklik postingan pada bulan september yang berjudul ‘Standar Pelayanan Minimum 1‘ akan muncul pesan error “Nothing Found Page You Requested”.”

Berdasarkan ketentuan Undang-Undang Dasar Negara Republik Indonesia Tahun 1945, desentralisasi diselenggarakan dengan pemberian otonomi yang seluas-luasnya kepada daerah untuk mengurus sendiri urusan pemerintahannya menurut asas otonomi dan tugas pembantuan.
Pemberian otonomi yang luas-seluasnya kepada daerah antara lain dimaksudkan untuk mempercepat terwujudnya kesejahteraan masyarakat melalui peningkatan pelayanan, pemberdayaan dan peranserta masyarakat. Sejalan dengan prinsip tersebut dilaksanakan pula prinsip otonomi yang nyata dan bertanggungjawab, dengan pengertian bahwa penanganan urusan pemerintahan dilaksanakan berdasarkan tugas, wewenang, dan kewajiban sesuai dengan potensi dan kekhasan daerah dalam rangka memberdayakan daerah dan meningkatkan kesejahteraan masyarakat.
Agar otonomi daerah dapat dilaksanakan sejalan dengan tujuan yang hendak dicapai, Pemerintah wajib melakukan pembinaan dan pengawasan berupa pemberian pedoman, standar, arahan, bimbingan, pelatihan, supervisi, pengendalian, koordinasi, monitoring dan evaluasi. Hal ini dimaksudkan agar kinerja penyelenggaraan pemerintahan daerah tetap sejalan dengan tujuan nasional dalam kerangka Negara Kesatuan Republik Indonesia.
SPM adalah ketentuan mengenai jenis dan mutu pelayanan dasar yang merupakan urusan wajib daerah yang berhak diperoleh setiap warga secara minimal. Sesuai dengan amanat Pasal 11 ayat (4) dan Pasal 14 ayat (3) Undang-Undang Nomor 32 Tahun 2004 tentang Pemerintahan Daerah sebagaimana telah diubah dengan Undang-Undang Nomor 8 Tahun 2005 tentang Penetapan Peraturan Pemerintah Pengganti Undang-Undang Nomor 3 Tahun 2005 tentang Perubahan Undang-Undang Nomor 32 Tahun 2004 tentang Pemerintahan Daerah Menjadi Undang-Undang, SPM diterapkan pada urusan wajib Daerah terutama yang berkaitan dengan pelayanan dasar, baik Daerah Provinsi maupun Daerah Kabupaten/Kota. Untuk urusan pemerintahan lainnya, Daerah dapat mengembangkan dan menerapkan standar/indikator kinerja.
Dalam penerapannya, SPM harus menjamin akses masyarakat untuk mendapatkan pelayanan dasar dari Pemerintahan Daerah sesuai dengan ukuran-ukuran yang ditetapkan oleh Pemerintah. Oleh karena itu, baik dalam perencanaan maupun penganggaran, wajib diperhatikan prinsipprinsip SPM yaitu sederhana, konkrit, mudah diukur, terbuka, terjangkau dan dapat dipertanggungjawabkan serta mempunyai batas waktu pencapaian.
Disamping itu, perlu dipahami bahwa SPM berbeda dengan Standar Teknis., karena Standar Teknis merupakan faktor pendukung pencapaian SPM.
Pelaksanaan Peraturan Pemerintah ini dimaksudkan untuk:

  1.   terjaminnya hak masyarakat untuk menerima suatu pelayanan dasar dari Pemerintahan Daerah dengan mutu tertentu.
  2.   menjadi alat untuk menentukan jumlah anggaran yang dibutuhkan untuk menyediakan suatu pelayanan dasar, sehingga SPM dapat menjadi dasar penentuan kebutuhan pembiayaan daerah.
  3.   menjadi landasan dalam menentukan perimbangan keuangan dan/atau bantuan lain yang lebih adil dan transparan.
  4.   menjadi dasar dalam menentukan anggaran kinerja berbasis manajemen kinerja. SPM dapat dijadikan dasar dalam alokasi anggaran daerah dengan tujuan yang lebih terukur. SPM dapat menjadi alat untuk meningkatkan akuntabilitas Pemerintahan Daerah terhadap masyarakat.  Sebaliknya, masyarakat dapat mengukur sejauhmana Pemerintahan Daerah dapat memenuhi kewajibannya dalam menyediakan pelayanan publik.
  5.   memperjelas tugas pokok Pemerintahan Daerah dan mendorong terwujudnya checks and balances yang efektif.
  6.   mendorong transparansi dan partisipasi masyarakat dalam proses penyelenggaraan Pemerintahan Daerah.

Pemerintah membina dan mengawasi penerapan SPM oleh Pemerintahan Daerah. Gubernur sebagai Wakil Pemerintah di Daerah membina dan mengawasi penerapan SPM oleh Pemerintahan Daerah Kabupaten/Kota yang ada di wilayah kerjanya. Sementara itu, masyarakat dapat melakukan pengawasan atas penerapan SPM oleh Pemerintahan Daerah. Pembinaan dan pengawasan atas penerapan SPM oleh Pemerintahan Daerah dilakukan sesuai dengan peraturan perundang-undangan.

Selengkapnya Peraturan Pemerintah Nomor 65 tahun 2005 yang berisi tentang Pedoman Penyusunan dan Penerapan SPM, dapat di download disini.

158 Responses to Standar Pelayanan Minimum 1 (Reposting)

  1. WIryo says:

    Contoh SPM yang sudah jadi donk pak….

    • team ppkblud says:

      Dokumen SPM yang sudah jadi, sepenuhnya merupakan milik rumah sakit yang bersangkutan. Dokumen ini bersifat unik dan berbeda untuk setiap rumah sakit. Anda bisa menjalin komunikasi dengan manajemen rumah sakit yang anda kenal dan cobalah untuk mendapatkan dokumen tersebut.
      Terima kasih.
      Salam Melayani..

      Tim ppkblud.com

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